That happens because of two common reasons: Sometimes when you connect to Suddenlink Wi-Fi, you get a weak wireless signal and slow internet speed. You can connect the Ethernet cable directly to the computer’s Ethernet port.Ĭheck the following method if these methods didn’t fix the WiFi connectivity or internet speed.
Unplug the Ethernet cable from the router and computer’s Ethernet port. After that, check the wired Ethernet connection to the modem, router, and your computer. Restart the modem and check if the WiFi connectivity issues are solved. If the pins or head is damaged, you must either repair it if the damage is repairable or buy a new one. Check the coax pins at each head of the cable. Unscrew the coaxial cable from the modem’s coaxial input and the wall cable outlet. Therefore, it’s essential to check the connection of each wire. Moreover, your modem is connected to a router or other home networking devices. That cable directly connects to the modem. Your internet service provider (ISP) provides you with an internet cable. You might not get a proper internet connection if any connection is loose.īesides, Suddenlink modem provides connections for: Since the Suddenlink cable modem uses different cables, you must ensure every connection is tightened correctly. Check Coax and Ethernet Cable Connections So recheck the Suddenlink WiFi and move on to the following method if the problem persists. Also, it can resolve the slow speeds of your Suddenlink internet. This method is also known as soft reset as there’s no data loss.īesides, a soft reset or power cycle fixes minor software-related issues. Now, wait again till the devices usually start working. After that, plug back the power cords in the respective power source. Wait for 20 seconds so that all the devices can reboot. Also, if you are using Wi-Fi extenders, unplug them as well. If you use a modem-router combo device, only unplug its power cord. First, unplug the power cord of the modem and the router. So, follow these steps to perform the power cycle safely: Power cycling means cutting off the power source and restarting a device. Power Cycle Suddenlink Modemįirst, let’s perform the power cycle method on the Suddenlink modem. So, this guide will show you the methods to fix the Suddenlink Wi-Fi not working issue on all devices. This device directly receives signals from Suddenlink and gives you internet access. Moreover, many users have installed a modem-router combo. So if you are facing problems connecting to the internet, getting slow speeds, or having other connectivity issues, you must fix the modem. 
Suddenlink recommends DOCSIS 3.0 or 3.1 modem to establish an internet connection. Why Does My Suddenlink WiFi Keep Going Out?.Is There an Outage in My Area for Suddenlink?.Why is My WiFi on, but it’s Not Working?.
Check Coax and Ethernet Cable Connections.
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